SUPPORT

Our boards come from the factory ready to ride, waxed and detuned.

Please go to the Dealer Locator to find the nearest Morrow Authorized Dealer.

You may visit your nearest Morrow Authorized Dealer to find out if it is possible to place a special order. PLEASE NOTE: Calling Morrow Customer Service to search where the item you want is still in stock is not currently possible with our system. If it is an older item that you are looking to purchase, you'll have to search for it online (at e-bay for example). Morrow does not keep stock on old inventory.

Currently only the Challenger is 3-hole compatible. Conversion discs for all other Morrow bindings are not available.

There are a number of factors which come into play when choosing a snowboard. Skill level, where you ride, what kind of riding you do, height, weight and even shoe size can all play a role. Your local dealer can help you choose a board that is right for you.

Morrow warrants its products to be free of manufacturing defects for one year from the date of purchase as validated by a copy of your original sales receipt. For the full warranty policy, click here. Make sure to retain your sales receipt, as your proof of purchase.

What is Covered

• Structural cracks on the top sheet, base, core, edge, sidewall due to a manufacturing defect.
• Delaminating of top sheet, base, sidewall, edge, tip and tail protectors due to a manufacturing defect.
• Stripped, spinning or misaligned inserts. (Note: Inserts that are stripped due to improper mounting are not repairable, and are not considered a material flaw.)
• Stitching, zippers, & Velcro tabs that are not a result of normal wear and tear.
• Delaminating of boot sole due to a manufacturing defect.

What is Not Covered

• Any problem resulting from impact, misuse, abuse, or neglect. This includes but is not limited to rail and rock damage, cracked steel edges, etc.
• Cosmetic issues including top sheet dents or chips, sun-faded graphics, and edge oxidation or rust.
• Board damage resulting from improper mounting of bindings, including the use of incorrect mounting hardware, the mounting of non-Morrow bindings or base dimples in the binding insert area as a result of improper mounting.
• Damage caused by any modifications made outside of the Morrow facility.
• Boot damage from resting board steel edge on boot.
• Normal wear and tear, i.e., boot laces.

What to Do if You Have a Warranty Issue

• Return the product to the authorized Morrow dealer where the product was originally purchased if possible.
• Bring a copy of your original Sales Receipt.
• Your Dealer will contact Morrow for a return authorization. It is the responsibility of the dealer to take care of this for you. Customer direct returns are not possible.
• Consumer is responsible for return shipping to Morrow.
• Morrow will pay return shipping to customer.

This information applies to the United States only. For international concerns,select your country from the homepage.

If you'd like us to send you a handful of MORROW stickers, please send a separate (S)elf-(A)ddressed, (S)tamped (postage paid) (E)nvelope inside the envelope you're mailing us.

Mail your S.A.S.E. to:

MORROW Snowboards Sticker Request
4201 6th Avenue S
Seattle, WA 98108

If you have a user serviceable product NOT under warranty* and you would like to purchase a replacement part**, please see your dealer or fill out the Part Purchase Form and click "submit". We will contact you with parts and shipping costs.

* Please note a digital photo of the product showing the defect is required.

** Please note that some colors are only available in very limited supplies and often sell out quickly. In the event we do not have an exact replacement part, we will send a functional replacement in any available color.

Thanks for your interest in Morrow Snowboards as a potential employer, but chances are we are not hiring at this time. We are a small group of people here at Morrow, which means available positions are few and far between. If something does come up, the position will most likely be posted on the Morrow the web site so keep checking back. You may also check the job listings posted on our parent company's site: www.k2sports.com. We wish you the best of luck in the pursuit of a career that reflects your personal interests and encourage you not to give up.

Due to our current distribution philosophy, we do not sell product either through the Morrow catalog or the Morrow website. Snowboarding is a technical and service intensive sport, which Morrow could not support entirely on its own without the specialty snowboard shops of the world. So for now, we choose to only sell product through Morrow Authorized Dealers. you may locate your nearest physical Morrow Dealer whether in the U.S., Canada or beyond by using the Dealer Locator.

Click here to download a PDF version of our parent company's latest Annual Report.

For questions regarding warranty, please read our Warranty Policy and/or visit a) the dealer where you made your Morrow purchase, or b) the nearest Morrow Authorized Dealer. To contact Morrow for any other reason, please click here.

Please submit your jpg (72dpi and no larger than 1200 x 1200 pixels) or URL to info@morrowsnowboards.com. If you would like to send by mail, only send things you DO NOT want back and please DO NOT send portfolios.

Morrow Snowboards
Attn: Mark MacGuane
4201 6th Ave S
Seattle, WA 98108

We are always looking at rad rippers, both new and “seasoned” - the best way is to email us your video link. We might hook you up!